Do you receive applications by e-mail? In order to facilitate the upload of documents in the Application Manager, we will show you in this article which points to consider.

Job inbox

Each job is automatically assigned an e-mail address in Application Manager. This is shown to you in the job details, as well as during job creation.

The e-mail address in the detail view

Click on a job under ´Jobs´ (1) and then go to ´Details´ (2). On the left side, in the column ´Publication´ (3) you will see the e-mail address under ´Application inbox´ (4). If you click directly on the link, a new e-mail will be opened in your standard e-mail program. In this case, the e-mail address is automatically in the ´To´ field.

If you click on the mailbox icon, the e-mail address will be saved to your clipboard and you can decide where you want to paste it.

Now forward the e-mail application to the respective mailbox to get all relevant information of your candidate into Application Manager.

The e-mail address in the job creation view

If you create a new job or edit an existing one, you will see a mailbox icon (1) on the right side. Click on the icon and the e-mail address will be saved to your clipboard. Then you can paste it into an e-mail and forward the application to the respective mailbox to get all relevant information of your candidate into Application Manager.

Speculative applications 

You can find the mailbox for speculative applications at ´Settings´ (1) > ´Applications´ (2) > ´E-mail applications´ (3) > ´E-mail inbox for speculative applications´ (4).

The speculative application function can be integrated into job advertisements in three different ways:

1. Firstly, the parameters ?sa=1&jh=0 can be appended to the URL, via which the Application Manager widget can be called up, and the URL can be linked, for example, with the button ´Apply now on initiative!´. This takes candidates directly to the application form when they click on the link.
2. As a second option, the mailbox for speculative applications can be linked.
3. Third, by default, applicants can register via the automatically available job page in the candidate center, which starts a speculative application in case you have activated at ´Settings´ (1) > ´Applications´ (2) > ´Application settings´ (3) the option ´Allow speculative applications´ (4).

Read more information about speculative applications in our article "Receive speculative applications".

What to consider when importing e-mail applications

• Document size: Please make sure that the total size of the e-mail (including all attachments and headers) does not exceed 20 MB or the number of pages does not exceed 50. If the documents are too large, please reduce their size before sending.
• File formats: PDF and Word formats are good for uploading attachments as they can be easily read by the system, though basically we accept all common text and image formats. Please note that ZIP files are rejected by the system. 
  Scanned documents are captured as long as they are created in good quality.
  However, we do not recommend forwarding videos by e-mail, as they often exceed the maximum size of 20 MB on their own.
• Content: It is best to forward the e-mail application to the appropriate mailbox without comment or signature, i.e. delete all information except for the candidate's text. This reduces the size of the e-mail and no internal comments are stored in the candidate profile.
• Automatic forwarding: You can have e-mail applications automatically forwarded from your normal mailbox to the respective Application Manager e-mail address. Please make sure that the sender is the company address to avoid SFP errors. If you have any questions about the setup and to the SPF-check, please contact your internal IT administrator.
• Our recommendation: Have you received multiple documents via e-mail? Forward only the resume to the job mailbox and upload the remaining attachments directly via the candidate profile. To do this, drag each document to the "Attachments" field (1) or click "Add" (2).

The documents are already visible in Application Manager after a few minutes. Please note that longer transmission times may occur during peak times (e.g. on Mondays). 

If the e-mail application failed, it will be displayed under ´Settings´ (1) > ´Applications´ (2) > ´E-mail applications´ (3) > ´Last 25 failed e-mail application parsings´ (4).

Data validation

To make sure that all the information from the e-mail application has been read and correctly imported by the system, please check the candidate profile. 

Please note, if the e-mail address is not readable from the application or there is no e-mail address on the resume, then the sender's e-mail address will be used for the time being instead of the candidate's e-mail address. 

Then confirm the accuracy of the data by clicking on the ´Approve profile´ button (1). As part of the validation process, your candidates will be automatically notified via e-mail about the profile creation. To do this, tick the box (2).

You can view the content of this e-mail in the ´Settings´ (1) > ´Messaging´ (2) > ´Notifications to applicants´ (3) by clicking on ´Show´ (4) next to ´Notification about profiles created for e-mail applications´.